The Crazy One
Stephen Gates
The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career. With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines. Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms. With over 100 episodes and a loyal global audience, The Crazy One has been named: • Webby Award Honoree for Best Technology Podcast • #1 Podcast by Inside Design, HOW Design Live, and Springboard • 5-star rated across every iTunes Store worldwide This is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game. No BS. No buzzwords. Just real insights from someone who’s been there.
The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career. With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines. Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms. With over 100 episodes and a loyal global audience, The Crazy One has been named: • Webby Award Honoree for Best Technology Podcast • #1 Podcast by Inside Design, HOW Design Live, and Springboard • 5-star rated across every iTunes Store worldwide This is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game. No BS. No buzzwords. Just real insights from someone who’s been there.
Ep 152 Tough Topics: Your Brand Isn't the Logo. It's the Standard Behind It.
Episoade
AI has made speed nearly free, and brands are taking full advantage — shipping faster, cutting corners, calling it efficiency. But speed was never what customers were buying. Trust was. And trust doesn't erode all at once — it erodes the first time nobody in the room says "this isn't good enough," and every time after that gets easier. Stephen breaks down how cutting corners in the name of speed is quietly costing brands the one thing they can't buy back — internal and external authority — and why almost nobody making these decisions right now will be around when the real cost comes due. This one's for any leader who's told themselves "good enough" is a temporary compromise, not a new standard. In this episode: The Buc-ee's story: aggressive trademark lawsuits vs. sloppy AI-generated brand art in their own stores Why "cheap" is a standards problem, not a price problem Speed to ship vs. speed to matter — and how AI removed the friction that used to be an accidental quality gate Plausible Noise at the brand level: when "almost right" starts showing up on packaging, signage, and customer-facing work Why authority — internal and external — doesn't survive contradiction What to actually do about it: the review standard every brand needs before AI touches anything customer-facing Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Believing in yourself isn't a feeling. It's not a mood you wake up into some mornings and not others. It's an act of will, which means it's going to get tested. Constantly, on purpose, by people and systems that have a reason to want you to stop. In this episode, Stephen breaks down the pattern almost every creative eventually runs into: your value gets minimized quietly — a comment in a meeting, a credit line that forgets your name, the word "just" dropped in front of everything you do. Not because anyone did the math and decided you're worth less, but because they never had to make the thing you make, so they assume it's easy. With budgets getting cut in the name of efficiency and headcount getting cut in the name of AI, that pattern is showing up more than at any point in Stephen's career — and the people it hits hardest aren't the ones who got worse at their jobs. They're the ones who got tired of proving something that never should have needed proving. Stephen anchors this in his own record — labeled "difficult," "not a team player," "trouble" for the same thing that should read as confidence — and in a habit he had to build the hard way: replacing the mental list of every shortcoming and setback with a different list entirely, one that holds the moments someone told you, unprompted, that what you did mattered. This isn't a lesson to learn once. It's built to come back to on the day you actually need it. In this episode: Why standing up for your value gets read as being "difficult" instead of confident — and why that's a construct, not a fact The pattern of quiet minimization: the word "just," the forgotten credit line, the compliment that becomes background noise Why nobody thanks you for the disaster that didn't happen The real reason the fear that "they might be right" never resolves by staying quiet How to build a "value list" — and why it has to be evidence from other people, not your own résumé When tolerating it stops being patience and becomes the sign it's time to leave This one's for the day you're lying there at night knowing you're worth more than how you're being treated — come back to it whenever you need to hear it again. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
This is the ten-year episode — 149 episodes, July 1, 2016 to today. Not a highlight reel, but an honest look at what changed in this industry over a decade, what stayed exactly the same, and a thread that's run under almost everything Stephen has made without ever getting its own hour. Three layoffs. Two hiatuses. A father he lost in 2020 — and what he's come to understand about what this show has really been for him since. Stephen pulls that thread all the way through for the first time: what structured, forced reflection actually did to his own career and creative identity, separate from anything it did for the audience. This one's for anyone sitting on a story they haven't told because it doesn't look like advice. It doesn't have to. In this episode: • The thread that's run under this show for ten years, named in full for the first time • The two things that haven't changed about this industry in a decade • Three layoffs, three different men writing about them • What Stephen understands now about Episode 108, and the conversation it continued • Why the hiatuses matter as much as the highlights • What Stephen is proudest of after ten years — and it isn't the numbers Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
You don't have a pricing problem. You have a confidence problem, a business-literacy problem, and a habit of showing up as a pair of hands when you should be showing up with an opinion. A new report from Fast Company and AIGA surveyed 1,273 freelance designers and 150 hiring managers about rates, income, and AI — and the real story isn't in the numbers everyone's quoting. It's in the gap between what designers charge and what they believe they're worth, the gap between how designers feel about AI (worse) and how the people paying them feel about it (better), and the gap between freelancers who deliver files and the ones who deliver thinking. I still feel the pricing doubt this report describes — every quote, every negotiation. This episode is about closing that gap: building an actual rate card instead of guessing, and showing up to every project as a strategic partner instead of a production resource. This one's for any freelancer who's ever second-guessed a quote, and for anyone who's realized their independence came without a business plan attached. In this episode: - Why the real gap in freelance pricing is confidence, not the market - What the Fast Company/AIGA Design Pricing Transparency Project actually found across 1,273 freelancers and 150 hiring managers - Why 70% of designers think AI is hurting creative quality — and only 41% of the people hiring them agree - How to build a rate card instead of pricing from fear - Why showing up as a thought partner, not a production resource, is the real hedge against AI - Three moves to make this month if you don't know what you're actually worth Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In 2019, I helped run the largest study ever done on the relationship between design and business performance. We found that the vast majority of companies were stuck, full of creative potential that they couldn't convert into results. This month, Accenture Song published a brand-new study of 1,725 executives across 14 countries, and they found the same exact gap, almost to the percentage point. This episode puts both studies side by side. Not to say "I told you so," but because two firms, working seven years apart with completely different methods, landing on the same wall, isn't a coincidence. It's proof that this was never a technology problem. I also break down why "applied creativity" is on track to become the next "design thinking," a term everyone adopts and nobody actually builds, unless leaders treat it differently this time. And I close with a three-question audit you can run on your own team before the episode's even over. This one's for anyone who's tired of hearing that AI will finally make creativity matter. It already mattered. The infrastructure to act on it just never got built. In this episode: Why Accenture's 2026 "applied creativity" data lines up almost exactly with the InVision design maturity study from 2019 The three pillars both studies independently found: commitment, structure, expertise Why only 9% of board members at major companies have creative backgrounds, and why that's the actual story Why design thinking died, and the exact pattern that could kill "applied creativity" the same way The harder truth: AI didn't create this gap, it just removed the excuse A three-question audit to find out which pillar your team is actually missing Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Your team's value used to come from how fast and how well they could execute. That formula is broken — and most leaders are still managing a team that was built for a job that no longer exists. This episode is about what leadership actually has to look like once execution stops being the thing that makes your team valuable. Not whether to adopt AI — that conversation is over. The real question is whether you're willing to redefine what your team produces, who's actually equipped for that shift, and what you're going to do about the people who aren't. Stephen breaks down the five things that now separate teams that matter from teams that don't — judgment, taste, context, connection, and the often-overlooked skill of actually training and stewarding the models your team uses — and lays out three things every leader needs to do this week, starting with an honest audit of what your team really produces. Stephen anchors this in years spent studying how the world's best chefs build teams and develop talent from scratch, and in building CRZY Design around the idea that headcount has never equaled quality. Both point to the same lesson: technique can be taught — and increasingly, AI can do it. Palette can't be bought, faked, or automated. This one's for any creative leader who suspects their org chart, their job descriptions, or their own habits are still optimized for a team that doesn't exist anymore — and who'd rather hear that now than find out later. In this episode: Why "is AI going to take my job" is the wrong question for leaders to be asking The five things that actually separate teams now: judgment, taste, context, connection, and systems stewardship Why headcount-based, execution-mapped org charts are solving the wrong problem The "palette" lesson from the world's best kitchens — and why hiring on technique alone is a long-term liability A three-step leadership audit: what AI could do, what AI could assist with, and what only your team can do — and why that ratio is the most important number you're not looking at The hardest truth in the episode: AI didn't take anyone's job — it gave executives a way to finally act on what they already believed Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
The "ship it, fix it later" playbook was already broken. AI just made it catastrophic. Post-mortems assume you have time to observe, adjust, and course correct. AI has collapsed those timelines, and the damage isn't waiting for a retrospective. In this episode, Stephen argues that pre-mortems aren't a luxury anymore. They're the only way responsible teams can keep pace with and scale AI-assisted work. He walks through six questions every team needs to answer before any project where AI touches the workflow — not as a checklist, but as the conversation you have before the pressure hits. Stephen anchors the argument in a core frustration he's named on the show before: most teams are in the consequence business without ever acting like it. From the Pokémon Go failures to the output-obsessed cultures that celebrate shipping as success, the episode makes the case that individually good decisions can still add up to collectively disastrous outcomes. This one is for any team using AI in their work who hasn't yet had a real conversation about what happens when it goes wrong. In this episode: Why the post-mortem era is over — and what has to replace it The six pre-mortem questions every AI-assisted project needs answered upfront How to map the blast radius before you're in a war room during a crisis The headline test: writing the failure story before the project starts Why agreeing on non-negotiables is the easy part — and holding to them under pressure is the real work Why AI is a culture problem, not a technology problem — and why this episode is the proof Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
You've turned the most powerful thinking tool in history into a yes-machine — and it's making your ideas weaker without you even realizing it. This episode is about a fundamental shift in how you use AI. Not a new tool, not a better prompt library — a completely different posture. Most people learned to use AI the same way they use Google: ask for an output, take the answer, move on. That habit is quietly eroding your thinking. AI is trained to be helpful, which means it's trained to agree. If you keep asking it questions you already know the answer to, all you're getting back is your own assumptions dressed up in more confident language. The fix is treating AI like a sparring partner, not an assistant. That means building the discipline to ask the questions you don't want to ask — the ones that pressure-test your ideas before the room does it for you. In this episode: Why AI's confidence is the dangerous part — it states wrong things with the same authority as right ones The sparring partner model: how to shift your posture toward AI so you get genuinely better thinking out of it Four types of challenge prompts: failure, assumption exposure, data validity, and pre-mortem — and exactly how to use each one Why most people skip this step (hint: it's not because they don't know how) A 15-minute exercise you can do today with any idea you're working on The people who will be dangerous with AI aren't the ones using the best tools. They're the ones asking the best questions. This episode is for anyone who wants to be one of them. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
AI didn't build the case to replace you. It just gave companies the tool to finally act on a decision they'd already made. In this episode, Stephen Gates gets brutally honest about what's actually happening underneath the wave of creative layoffs — and why asking "is AI going to take my job?" is already the wrong question. Using a framework he's shared with teams and mentors for over fifteen years, Stephen maps out the four quadrants that determine your real value inside any organization: human-led execution, AI-led execution, AI-amplified strategy, and human-led strategy — and explains exactly why where you sit in that grid matters more than any performance review, portfolio, or title ever will. He also goes back to the moment that changed how he thinks about all of this: getting laid off while his work was running globally in an Apple commercial. Good work isn't enough. Great execution isn't enough. What matters is what gets said about you when you're not in the room. This is an uncomfortable episode — but it's the one you need to hear. In this episode: Why AI gave companies cover fire, not a new idea The four-quadrant framework for understanding how leadership actually thinks about your role Why "do you value design?" is the wrong question to ask your leadership The question that will actually tell you where you stand What to do if you don't like the answer Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Four years into running CRZY, Stephen has watched AI go from an interesting experiment to an organizational crisis that almost nobody is naming correctly. The problem isn't which model you're using. It's not your stack, your workflow, or whether you've got the right prompts. The problem is culture — and most leaders are treating it like a hardware upgrade. In this episode, Stephen breaks down the most urgent shifts he's seeing inside teams and companies right now: why being "output drunk" is quietly destroying careers and brands, why speed is the new debt, why the organizational pyramid is flipping — and what happens to an entire generation of creative professionals if we don't start solving for that. He also gets into the practical: what you review in meetings, how you hire, what you kill, and why pre-mortems need to replace post-mortems before it's too late. This isn't a conversation about AI tools. It's a conversation about survival — and it's one almost nobody is having yet. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
AI and cheap tools have given everyone the ability to produce work that looks professional, sounds credible, and feels like the real thing. The problem? It isn't. In this episode, Stephen introduces the term Plausible Noise — the growing layer of almost-right work that's quietly eroding quality standards, collapsing accountability, and making it harder than ever to defend the value of real expertise. He breaks down how it's breaking organizations, why experts are partly to blame, and what you can actually do about it. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Stephen finally breaks the seal on AI — not with a prompt tutorial or workflow breakdown (he’s got a YouTube video for that), but with a deeper dive into the real conversation: how AI is shaking the creative industry to its core. From WWDC buzz to Liquid Glass backlash, this one’s not about UI drama — it’s about system strategy. Stephen unpacks Apple’s latest moves through a deeper lens: unified design, AI readiness, and what it really takes to build future-proof experiences. Because this moment isn’t just about skeuomorphism making a comeback. It’s about Apple quietly setting the stage for a smarter, more integrated creative ecosystem — and what that signals for the rest of us. Why design decisions at Apple are never just about design The real story behind Liquid Glass (and why most people missed it) How systems thinking reveals the future of AI integration What creative leaders can learn from Apple’s long game This one might age like milk — or prove prophetic. Either way, it’s a must-listen. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this episode of The Crazy One, Stephen Gates shares the lessons learned from his journey of leaving corporate America to start his own agency. With over 20 years of experience across industries, Stephen dives deep into the tough decisions that led him to bet on himself. He talks about embracing the fear of failure, navigating imposter syndrome, and overcoming the challenges of creative work in a corporate culture that doesn’t always value it. Whether you’re considering going out on your own, struggling with self-doubt, or just looking for a way to reconnect with your creative passions, Stephen’s story offers valuable insights and actionable advice to help you take the next step in your career. Tune in for a candid conversation about the challenges and rewards of betting on yourself and turning your passion into your profession. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
This one’s part wake-up call, part battle cry. After too many sleepless nights and too many same-old conversations, Stephen Gates climbs up on the soapbox to call out the hard truth: if you’re shocked by the state of the design industry right now, you haven’t been paying attention. From AI disruption to undervalued creativity to toxic corporate cultures, this episode breaks down the brutal reality creatives are living in—and why we need to stop hoping for change and start building it ourselves. Stephen shares personal stories, historical receipts, and one hell of a perspective shift to challenge the narrative, reset expectations, and reframe what creative success looks like in 2025 and beyond. In this episode, you’ll learn: Why most companies never really valued design—and probably never will The moment every designer faces that kills creative trust Why AI isn’t the end of creativity—it’s a shift in where the value lives What’s really behind career burnout, layoffs, and toxic work The dangerous comfort of comfort—and why it’s time to get uncomfortable Where bold creatives are finding better work, better clients, and more impact How to reframe your mindset, career path, and energy for what’s next This is not a pity party. It’s a gut check. A rally cry. A reminder that we’ve always had the power—we just have to stop pretending we don’t. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
The AI hype train is moving fast—and it’s already crashing into our creative industry. In this episode, Stephen finally wades into the AI conversation, not to break down tools or workflows (you’ll find that on his YouTube), but to unpack the bigger picture. What’s really at stake for creatives? How do we separate innovation from imitation? And what do we do in a world where originality is being overshadowed by copy-paste culture? Stephen draws on decades of watching tech waves come and go—desktop publishing, digital design, NFTs—and argues why AI is different, but our response doesn’t have to be passive. This is a call to action for real creativity, deeper thinking, and sharper storytelling. In this episode, you’ll learn: Why we’re entering an era of creatives vs. copycats—and how to make sure you’re on the right side What AI can do well, and where it still fails miserably The real threat: companies and creatives who treat design as disposable How to use AI as a tool without losing your original voice Why comfort is the enemy of relevance in a rapidly changing industry This isn’t a hype session or a panic spiral—it’s a push to engage, experiment, and show the industry why creativity still matters. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
After decades inside the system—agencies, in-house, and everything in between—Stephen Gates made the leap. No roadmap. No safety net. Just a decision to bet on himself. Three years later, he’s pulling back the curtain on the truth behind the leap: the real risks, the unexpected wins, and the power in finally doing work that feels like yours. This episode isn’t a glorified founder story. It’s a raw, honest reflection on what happens when you walk away from the broken systems and build something with your own two hands. From burnout and layoffs to reclaiming creativity and control, Stephen breaks down the mindset shifts and hard-earned lessons that have shaped his journey—and why this moment might be your moment too. You’ll learn: • Why chasing validation in job interviews is a losing game • How Stephen reframed fear into freedom (and how you can too) • The unsexy business truths no one tells you about freelancing • Why knowing what you actually want is everything • The emotional weight of owning your failures—and your wins • How to recognize when it’s time to stop surviving and start building This is not about overnight success. It’s about reclaiming your voice, your value, and your vision. Bet on yourself—just make sure you’re ready to do the work. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
You’re stuck. Spinning in circles. Overthinking every move. Sound familiar? In this episode, Stephen breaks down the single most powerful piece of advice he gives to creatives, leaders, and anyone facing a moment of uncertainty: you don’t need the answer—you need a plan. When the road ahead feels overwhelming, this mindset shift can change everything. It’s not about having it all figured out. It’s about starting. This one’s for anyone who’s paralyzed by “what if” and needs a push to take the first step. Stephen unpacks: Why the beginning is always the hardest part How creatives can reframe life and leadership as design challenges The trap of overpreparing and waiting for certainty Why great leaders lead with a plan, not perfect answers How a bias toward action builds real confidence The difference between stupid and crazy (hint: one of them has a plan) Stop waiting for permission. Start building your plan. Then take the leap. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
When the stakes are high—new job, big idea, career leap—most of us freeze. We stall, waiting for the “right” moment, the perfect answer, the foolproof plan. But in this episode, Stephen shares the raw truth behind what holds us back—and the simple mindset shift that sets real leaders apart. It’s the advice he gives in almost every mentoring session. The one thing that changes everything. Because leadership isn’t about knowing it all. It’s about starting before you do. In this episode, you’ll learn: Why most people get stuck at the starting line—and how to break through it The difference between a plan and an answer (and why that matters) How to apply design thinking to your career and decisions What a “bias towards action” really looks like in practice Why confidence comes after the leap—not before it This one’s for anyone standing at the edge, waiting for certainty. Spoiler: it’s not coming. But you are more ready than you think. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Most portfolios don’t get rejected for lack of talent. They get rejected because they’re saying the wrong things — or nothing at all. In this episode, Stephen pulls back the curtain on how hiring managers actually review portfolios, what they’re looking for, and why most creatives are missing the mark. Whether you’re in the middle of a job search, feeling stuck in a bad gig, or just want your work to tell a better story, this episode is your wake-up call — and your roadmap. You’ll learn: Why your portfolio is a crystal ball for hiring managers — and how they read it The red flags that instantly kill your chances (sliders, typos, and broken links, anyone?) How to structure your book like a story — not a slideshow The myth of “they’ll connect the dots” and why it’s killing your chances What it really means to treat your portfolio like a design problem How to get better feedback — and why most people don’t The hard truth: results take real work, not shortcuts This is the feedback you wish you’d get — and the challenge to do something about it. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Let’s be real — layoffs suck. Whether you saw it coming or it hit you out of nowhere, it’s personal, painful, and way too common in today’s industry. In this episode, Stephen breaks down everything he’s learned from being laid off three times — the red flags, the aftermath, and how to turn the pain into power. No BS, no sugarcoating — just real advice for surviving one of the toughest moments in your career. This episode covers: The early signs you might be on the chopping block How to prep emotionally, professionally, and financially before it happens What really goes down in a layoff meeting (and what to say) The truth about severance, negotiation, and your rights Why processing your anger is part of the process — and how to use it Rebuilding your momentum with clarity and control How honesty and vulnerability can open unexpected doors Layoffs don’t define you — what you do next does. Show them who they let go. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
Let’s be honest—this industry is a mess right now. Layoffs are everywhere, leadership roles are disappearing, and even the best of the best are struggling to get a callback. In this episode, Stephen Gates tackles one of the most asked (and most urgent) questions from mentoring sessions: What’s really going on with the creative job market—and how do we survive it? No sugarcoating. No fake optimism. Just real talk on what’s broken, what’s changing, and how to move forward when the ground keeps shifting. Stephen breaks down the hard truths behind today’s hiring chaos, including: Why this isn’t just “ageism”—it’s experience-ism The real reason design leadership is losing ground How authenticity is your most underrated asset The dangerous myth of the magic shortcut Why you need a Plan A, B, C (and maybe D) How to ask for help the right way—and actually get it It’s brutal out there. But there’s power in being real, staying specific, and building something that’s actually yours. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
After 13 months away, the mic is back on—and we’re starting exactly where too many of us are stuck. In this raw and real return, Stephen unpacks the one conversation that’s been rising to the surface in every mentoring session, DMs, and late-night career spirals: Should I start my own thing? But the real question hiding underneath? Why can’t I bet on myself?This episode isn’t about logos, color palettes, or pitch decks—it’s about confronting the fear, vulnerability, and truth at the heart of every creative career pivot. Whether you’re debating a freelance leap, building your own agency, or just trying to reclaim your voice in your next job, this one’s a mirror check. What you’ll learn in this episode: Why most people ask the wrong questions about starting their own thing The emotional weight of discovering your personal brand How industry trauma erodes creative identity and confidence The difference between choosing your path vs. accepting what you’re given Why betting on yourself is terrifying—and totally worth it Because there’s no “right time” to bet on yourself. There’s just now. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
After a year-long silence, The Crazy One is back — but not the same. In this raw return, Stephen opens up about the real reasons behind the show’s hiatus, the toll of being laid off (again), and how starting his own studio forced a reckoning with his past, his voice, and the burnout hidden behind the mic. It’s not just a comeback — it’s a reset. This episode dives deep into the unfiltered truth behind the pause — not just what happened, but why it matters now more than ever. From mental health to toxic leadership myths, from public faceplants to private growth, Stephen shares the reality of rebuilding — on his terms. In this episode, you’ll learn: Why creative burnout can hide behind “consistency” How chasing validation nearly destroyed his voice — and how he found it again The harsh truth about leadership myths (and how they fuel imposter syndrome) Why CRZY Design was born — and what’s next for the show, the brand, and the community The new format: shorter, punchier, and more personal It’s not about going back. It’s about starting forward — with truth, clarity, and no more filters. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this powerful episode of The Crazy One podcast, Stephen Gates shares his standout keynote from the 2023 BeMore Festival, the ultimate 24-hour global super conference featuring over 100 top voices in Design, AI, Product Development, and Career Growth. Tune in to discover actionable strategies to build a breakthrough career, from unlocking creative potential to thriving in an evolving industry. Stephen dives deep into essential career growth insights, with advice on navigating challenges, seizing opportunities, and positioning yourself for long-term success. Join a journey designed to inspire, educate, and elevate your career to the next level! Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
After a long break, Stephen Gates is back with a powerful episode unpacking what it really takes to go out on your own—whether that means freelancing, consulting, or launching your own studio. Recorded from a new home, a new city, and a new chapter, this episode pulls back the curtain on the real decisions behind building CRZY and why fulfillment—not fear—should drive your next move. This isn’t another “12 steps to freelance freedom” checklist. It’s an honest, strategic deep dive into the foundational questions you need to ask before betting on yourself. From risk tolerance to pricing models, Stephen breaks down the mindset shifts, business realities, and personal clarity required to thrive outside the traditional 9–5. In this episode, you’ll learn: The moment of truth that signaled it was time to leave the corporate world Eight key questions to ask before going independent Why starting with structure (not branding) builds a stronger foundation How to calculate your rate—and why retainer models can create stability The soft-launch strategy that builds trust before buzz What Sylvia Baffour’s quote taught him about trading fear for fulfillment Discomfort is the cost of fulfillment. If you’ve been waiting for permission to bet on yourself—this is it. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In today’s career landscape, achieving success means taking on more responsibilities and adopting a proactive mindset—a shift Stephen Gates calls the “new era of defensive employment.” In this episode of The Crazy One, Stephen unpacks what’s driving this shift, how it impacts your career and leadership style, and the steps you need to thrive in this competitive environment. Get ready for actionable advice on standing out, adapting your approach, and navigating the evolving demands of today’s workplace. Tune in to discover what it takes to succeed in this new era of work! Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
As the job market shifts from a fierce competition for talent to widespread layoffs and uncertainty, the creative industry faces both unprecedented challenges and new opportunities. In this episode of The Crazy One, Stephen Gates breaks down what’s fueling these changes in 2022, the major industry shifts he predicts in the coming years, and how these dynamics are influencing his own career path. Tune in for a candid discussion on navigating the evolving job landscape, positioning yourself for future opportunities, and what these transformations mean for creatives everywhere. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In the final episode of this 3-part series, Stephen Gates reveals actionable steps to help your team and organization truly appreciate the value of design. This episode of The Crazy One dives deep into how to conduct impactful design reviews, create a positive feedback culture, and use metrics and case studies to measure design’s influence. Whether you’re a design leader or a creative professional, learn how to communicate design’s business value effectively and elevate its role within your company. Don’t miss this essential guide to championing design and driving results. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this powerful second installment of the 3-part series, Stephen Gates dives deep into strategies for elevating design’s role within your team and company. In this episode of The Crazy One, he reveals how to create demand for design by building an effective action plan and implementing three key methodologies that position your team as essential contributors to business success. If you’re ready to make design a valued asset in your organization, tune in for actionable insights and practical approaches to drive impact and influence. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In the kickoff to this insightful 3-part series, Stephen Gates breaks down essential steps to help your team and company fully appreciate the value of design. In this episode of The Crazy One, Stephen explores how to shift perceptions of design from a “claim of ownership” to a powerful, strategic process. He dives into the importance of distinguishing creativity from execution and shares actionable methods for gathering data that can demonstrate design’s true impact. Perfect for creative leaders and designers, this episode is a must-listen for anyone ready to elevate design’s role and influence within their organization. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this insightful episode of The Crazy One, Stephen Gates tackles the challenging crossroads of career decisions, whether you’re aiming for a promotion or considering a job change. Both scenarios require clarity, self-reflection, and a strategic approach, and sometimes the biggest obstacle is recognizing your own blind spots. Stephen shares a straightforward process to help you assess the situation, identify critical issues, and have the honest conversations needed to find your path forward. Tune in for actionable guidance on navigating career growth, understanding potential roadblocks, and making empowered decisions to shape your future. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this unique episode of The Crazy One, Stephen Gates dives into an unexpected source of inspiration for Design Thinking—the US Army’s Design Methodology. After exploring how the Army approaches problem-solving and strategy, Stephen shares the basics of this powerful methodology, highlighting its unique strengths and how it can enhance traditional Design Thinking practices. Tune in to discover how the Army’s approach can offer fresh perspectives and transformative techniques to drive impactful change in your team or company. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this eye-opening episode of The Crazy One, Stephen Gates reveals why traditional job applications only have a 5% success rate—and why it’s time for a new approach to landing your next role. Backed by 2022 job market data, Stephen shares insights into why the current hiring process fails both candidates and companies, and outlines an innovative strategy for navigating your job search with purpose and impact. Tune in to learn Stephen’s proven playbook for bypassing the old rules, standing out from the crowd, and taking control of your career journey. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
I'm sure you noticed this show went on an unannounced 7-month hiatus. Before I started recording new episodes, I wanted to take a few minutes to explain what happened that made me stop, what kept me from restarting, and why it is coming back now. As always, thanks for your support, and I hope you enjoy the new episodes. FOLLOW THE CRAZY ONE: Twitter, Instagram, LinkedIn, Facebook Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this episode of The Crazy One, Stephen Gates dives into the art of facilitation—a crucial yet often overlooked skill that transforms meetings and workshops into spaces where everyone can contribute meaningfully. Stephen breaks down what it takes to be a great facilitator, debunking the myth that you need to be an extrovert and sharing practical actions and behaviors to lead effective sessions. Tune in for a complete facilitation playbook packed with strategies to balance meeting goals, foster team dynamics, and create a true “participation democracy” that elevates collaboration. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this essential episode of The Crazy One, Stephen Gates tackles the top challenges of remote work—unplugging, loneliness, and collaboration—and shares why building trust, teamwork, and vulnerability is crucial to remote team success. Stephen dives into the importance of intentional remote team building and shares some of his favorite activities that foster connection and engagement. Tune in to discover proven strategies and team-building exercises designed to strengthen relationships, improve communication, and create a positive remote work culture that drives results. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this insightful episode of The Crazy One, Stephen Gates uncovers the deeper layers of company culture beyond team-building events and office perks. He explains how culture is truly shaped by the daily behaviors of every employee—from executives to interns—and how these dynamics have a profound effect on creativity and innovation. Stephen breaks down the three key elements of emotional experience, explores the impact of cognitive and emotional cultures, and shares actionable steps anyone can take to start transforming their workplace culture for the better. Tune in for a fresh perspective on creating a meaningful, impactful culture in any organization. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this timely episode of The Crazy One, Stephen Gates dives into how the pandemic has reshaped our experiences with imposter syndrome in a remote work world. He explores three key factors unique to remote work that have intensified imposter syndrome, examines how these changes impact the five types of imposter syndrome, and provides actionable strategies to manage and overcome it. Stephen also shares insights on how you can support colleagues facing similar challenges. Tune in for practical advice to help you tackle imposter syndrome and thrive in the new work landscape. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this insightful episode of The Crazy One, Stephen Gates tackles one of the biggest sources of imposter syndrome: job descriptions. He dives into the common pitfalls of traditional job descriptions, explores how bias sneaks into the hiring process, and shares actionable tips to create clear, inclusive, and effective job postings. Stephen goes beyond the basics, offering strategies to improve hiring practices, foster equity, and empower candidates. Tune in to learn how rethinking job descriptions can help you build a stronger, more diverse team and make a meaningful impact on your company culture. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
The pandemic has grown and magnified many people's fears and imposter syndrome. We have all been forced into a huge amount of change in a short amount of time, and those new and old fears are starting to manifest in bad ways for a lot of people and companies. In this episode, we will look at why fear and self-doubt grow in people, leaders, and companies, the 6 types of fears creatives often suffer from, and our mindsets that often feed those fears. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this timely episode of The Crazy One, Stephen Gates explores the unexpected changes and fresh opportunities shaping the 2021 job market. As companies adapt and creative talent seeks new roles, Stephen dives into the key trends driving this evolution and provides actionable tips to help you leverage these shifts, no matter your experience level. Tune in to discover how you can stay ahead, capitalize on emerging opportunities, and position yourself for success in a rapidly changing work landscape. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In the fifth episode of the #ShareTheMicNow series on The Crazy One, Antionette Carroll leads an inspiring conversation on “The Power of Youth in Redesigning Systems.” Joined by dynamic voices Connie Flores, Nora Lidia, Robert Beckles, and Quinton Ward, this episode delves into how young leaders are reimagining and transforming systems for a more equitable future. Listen in to hear powerful insights on youth-led change, systemic redesign, and the incredible impact of new generations taking charge to create meaningful progress. Antionette D. Carroll is the Founder and CEO of Creative Reaction Lab, a nonprofit social enterprise designing healthy and racially equitable communities for Black and Latinx populations through education and training programs, community engagement consulting, an online national platform, and open-source tools and resources. Creative Reaction Lab is creating a collaborative youth-led, community-centered movement challenging racial inequities in the education, media, health and healthcare, and government and public service sectors. Within this capacity, Antionette has pioneered a new form of creative problem solving called Equity-Centered Community Design. Throughout her career, Antionette has worked for non-profits working for social justice, human rights, and diversity and inclusion. These experiences led to her background as a social entrepreneur, non-profit leader, and design activist. Antionette's personal mission in life is to challenge standards, make CHANGE, and CHAMPION approaches resulting in foundational and community impact. Connie Flores - Connie is a Xicana visual designer raised in Houston, TX. She completed her BFA in Communications Design at Syracuse University. Currently freelancing in the Greater St. Louis area, she is eager to collaborate with other creatives to find suitable approaches at the intersection of design and social justice. https://connieflores.com Nora Lidia - Nora is a redesigner for Justice: Social, Economic, and Mental Health, writer https://twitter.com/noralidiag Robert Beckles - Robert is an engagement Specialist, at Williams and Associates, Inc. http://minorityhealthstl.org Quinton Ward - Quinton is a designer, co-Host of Speak Up St. Louis, Executive Director of the St. Louis MetroMarket working in the intersection of art, design, and community. https://quintonward.com Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In the fourth #ShareTheMicNow episode on The Crazy One, Antionette Carroll leads an impactful conversation with David Clifford, founder of Design School X and Liberatory Design, and Timothy Bardlavens, co-founder of &Design and Product Design Manager at Facebook. Together, they explore the urgent need to dismantle white supremacy within the design industry, sharing insights on creating inclusive spaces, challenging systemic inequities, and building a more equitable future for all designers. Tune in for a thought-provoking discussion on the power of design as a tool for social justice and transformation. Antionette D. Carroll is the Founder and CEO of Creative Reaction Lab, a nonprofit social enterprise designing healthy and racially equitable communities for Black and Latinx populations through education and training programs, community engagement consulting, an online national platform, and open-source tools and resources. Creative Reaction Lab is creating a collaborative youth-led, community-centered movement challenging racial inequities in the education, media, health and healthcare, and government and public service sectors. Within this capacity, Antionette has pioneered a new form of creative problem solving called Equity-Centered Community Design. Throughout her career, Antionette has worked for non-profits working for social justice, human rights, and diversity and inclusion. These experiences led to her background as a social entrepreneur, non-profit leader, and design activist. Antionette's personal mission in life is to challenge standards, make CHANGE, and CHAMPION approaches resulting in foundational and community impact. David H. Clifford has been an artist, designer, builder, and equity/social justice-oriented educator for almost 25 years building irresistible learning environments of belonging and creativity. David, a heterosexual, upper-middle-class, able-bodied White man, is the beneficiary of the generations of oppression of Black, Indigenous, People of Color (BIPOC) and women. David identifies as a deviant of the dominant caste, using his legacy of privilege to challenge the very systems and structures of oppression that placed him in his unearned place of power. This self-awareness, coupled with his design/builder mindset and skill-set, equips David to rattle status quo cages found within the White worlds of education and the design, design thinking, and the shop class/maker communities. Timothy Bardlavens is a Product Design Leader, a Cultural Strategist, Diversity, Equity & Inclusion (DEI) specialist, a Fellowship Co-Founder, and International Speaker & Facilitator. Currently, a Product Design Manager at Facebook, Timothy supports Community Experiences within the Facebook App, leading teams focused on new Member Experiences and Ecosystem Growth. Previously, he has led teams for Zillow’s newest venture, Zillow Offers—building the team and product vision of an end-to-end experience for buying, selling, financing and managing a home, all within the Zillow ecosystem. In addition to Microsoft, where his leadership focused on core UX and Intelligent (AI/ML) experiences in Outlook across all endpoints, platform experiences that span the O365 Suite and core browsing experiences in Edge. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this rare and insightful episode of The Crazy One, Stephen Gates interviews Marc Reiter, the creative force behind Metallica’s legendary projects for over 25 years. As Metallica’s “Chief Creative Guy” and head of Blackened Recordings, Marc shares invaluable lessons on originality, collaboration, and leading iconic creative teams. Together, they dive into what drives true innovation, from managing music and film releases to launching new ventures. With decades of experience, including work with Q Prime Inc. and Sony Music for bands like Pearl Jam, Marc’s wisdom offers powerful insights for creatives seeking to elevate their work and lead with impact. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this powerful episode of The Crazy One, Stephen Gates shares his main stage keynote from HOW Design Live 2020, following up on his acclaimed 2019 talk. Stephen dives deep into the hidden “debt” we all carry—beliefs and barriers that limit our potential—and how these shape our perspectives and impact our careers. Tune in to discover actionable insights on breaking down these barriers, redefining your mindset, and building a path to sustained creative and professional success. Whether you’re looking for inspiration or a fresh approach to growth, this episode is packed with tools to unlock your potential. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this deeply personal episode of The Crazy One, Stephen Gates honors the life and legacy of his father, who was not only his dad but also his first boss, mentor, and a creative director who profoundly shaped Stephen’s own career and creative journey. Following his father’s sudden passing on October 5th, 2020, Stephen shares stories that illuminate his father’s impact as a designer and mentor, while reflecting on how his own life and work have been influenced in response to his father’s career. Join Stephen for a heartfelt tribute that invites you to explore the powerful bonds between family, mentorship, and creativity. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this game-changing episode of The Crazy One, Stephen Gates dives into the common roadblocks of job hunting—frustration, self-doubt, and the struggle to stand out in today’s hiring process. Stephen breaks down the underlying issues that hold you back and shares fresh strategies to overcome these obstacles, helping you “short circuit” the traditional job hunt and achieve better results. If you’re tired of the same old application process and want to learn how to boost your chances, tune in for actionable insights and a new approach to job searching. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this must-listen episode of The Crazy One, Stephen Gates tackles the critical importance of building a standout personal brand in today’s competitive landscape. He explores why so many resumes, portfolios, and personal brands fail to make an impact, blending into the crowd instead of setting individuals apart. Stephen breaks down the key elements of a strong personal brand, the common pitfalls to avoid, and shares actionable steps to create a memorable, powerful brand that gets you noticed. Tune in to learn how to define, build, and elevate your personal brand to stand out and drive career success. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In this eye-opening episode of The Crazy One, Stephen Gates breaks down the essential skills of salary negotiation, a step that most professionals overlook in both new and existing roles. Stephen shares why understanding your value, asking the right questions, and confidently negotiating are key to shaping your career and securing your financial future. Tune in to learn the strategies, mindset, and expectations you need to approach salary negotiations successfully and take control of your career growth. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook
In the third #ShareTheMicNow episode on The Crazy One, Jackie Velasquez Ross (Senior Recruiter), Dorcie Lovinsky (Engineering Manager), and Christian Clark (Strategic Renewals Manager) open up about their personal journeys, challenges, and aspirations as Black professionals in the tech industry. Through candid stories and insights, they shed light on the realities of navigating a field that often lacks diversity and inclusion, while sharing their hopes for a more equitable future. Tune in for an eye-opening conversation on resilience, identity, and the power of representation in tech. Jackie Velasquez Ross has have never met a stranger. She is one of those people that can strike up a conversation with anyone, connect, relate, and make them feel comfortable. She has a background in Communications that is influenced by her personal and professional interest in people, culture, and media. Dorcie Lovinsky is a creative, intelligent, ambitious Data Engineer in the New York area who is passionate about providing data analysts and product teams the necessary data regarding end-users’ interactions with products. Christian Clark is a collaborative results-driven leader incorporating innovative thought, effective product storytelling, and maximum support to initiate long-term relationships and improve an organization’s overall value, growth, and clients’ success. Send us Fan Mail SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook